News and Updates

Connections provider newsletters

Read the latest issue of


August 6, 2025Tips to avoid timely filing and other common claim denials (August 6 Update) (PDF)
August 5, 2025Access and availability provider alert (PDF)
August 4, 2025NaviNet Claims Investigation Attachments (PDF)
August 1, 2025

NaviNet claims overpayment recovery response process (PDF)

July 31, 2025Anesthesia Reimbursement Policy reminder (PDF)
July 30, 2025

Member Reward Card (PDF)

July 29, 2025Formulary update (September 1, 2025) (PDF)
July 25, 2025Humira Biosimilars Updates (July 2025) (PDF)
Nostrum Laboratories, Inc. Issues Voluntary Nationwide Recall of Sucralfate Tablets USP 1 Gram Within Expiry (PDF)
July 24, 2025Provider Manual revisions (July 2025) (PDF)
July 23, 2025

Claims and Billing Manual revisions (July 2025) (PDF)

July 21, 2025HEDIS IET Provider Education Tip Sheet (PDF)
July 14, 2025

Provider self-service through NaviNet (PDF)

July 8, 2025Provider Data Information Form (PDIF)
July 3, 2025Important billing reminder (PDF)
June 30, 2025Risk Adjustment Program — new vendor, UST HealthProof (PDF)
June 27, 2025Supporting documentation for prior authorization requests (PDF)
June 20, 2025New vendor to provide in-home health evaluations (IHE) (PDF)
May 29, 2025Practitioner credentialing rights (PDF)
May 28, 2025Formulary update (July 15, 2025) (PDF)
May 20, 2025Save the date — claims overpayment response process (PDF)
May 14, 2025Participating provider office standards for access and availability (PDF)
May 5, 2025Tips to avoid timely filing and other common claim denials (PDF)
May 1, 2025Stelara biosimilar medications (PDF)
April 29, 2025Blood Pressure Communication Program (PDF)
April 16, 2025GLP-1 medications (PDF)
April 14, 2025Provider self-service through NaviNet (April update) (PDF)
April 7, 2025Provider data information form (PDIF) (PDF)
April 4, 2025Important billing reminder (PDF)
March 18, 2025Electronic pharmacy prior authorization (PDF)
March 11, 2025Formulary updates (April 15, 2025) (PDF)
March 4, 2025Guidance to use the correct payer ID (PDF)
February 18, 2025Exchange risk adjustment overview and documentation guidance (PDF)
February 17, 2025Balance or surprise billing reminders for Delaware Next members (PDF)
February 14, 2025Additional weekly payments added (PDF)
February 3, 2025Tips to avoid timely filing and other common claim denials (PDF)
January 31, 20252025 PerformPlus® Gaps in Care Closure Program (PDF)
January 22, 2025Ways to avoid common errors in electronic prior authorization submissions (PDF)
January 14, 2025HEDIS advance notice of Palm Quest and Reveleer (PDF)
January 13, 2025Provider self-service through NaviNet (PDF)
January 6, 2025Provider Data Information Form (PDIF) January 2025 update (PDF)
January 2, 2025Important billing reminder for providers (PDF)

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