Contact Information

Have a question or want more information about AmeriHealth Caritas Next? Use the contact information below to get in touch.

Department Contact information
AmeriHealth Caritas Next Member Services Line 1-833-613-2262 (TTY 711)
Monday – Friday, 8 a.m. – 8 p.m.
AmeriHealth Caritas Next Enrollment Line

1-877-564-3430 (TTY 711)

Monday – Friday, 9 a.m. – 6 p.m.

AmeriHealth Caritas Broker Services

AmeriHealth Caritas Next Provider Services Line 1-855-266-0219
Advance Health Care Directive Registry 1-919-814-5400
Monday – Friday, 8 a.m. – 5 p.m.
AmeriHealth Caritas Next Fraud Tip Line 1-866-833-9718
North Carolina Department of Insurance — Report Insurance Fraud 1-919-807-6840 or 1-888-680-7684 (North Carolina only)

1-919-715-1156 (fax)
State Auditor Fraud and Waste Line 1-800-730-TIPS (1-800-730-8477)
U.S. Office of Inspector General Fraud Line 1-800-HHS-TIPS (1-800-447-8477)

Help in other languages

We provide no-cost aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, Braille, audio, and accessible electronic formats).

We also provide no-cost language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.