Contact Information

Have a question or want more information about AmeriHealth Caritas Next? Use the contact information below to get in touch.

Department Phone number
AmeriHealth Caritas Next Member Services Line 1-833-613-2262 (TTY 1-844-214-2471)
Monday – Friday, 8 a.m. – 8 p.m.
AmeriHealth Caritas Next Enrollment

1-866-387-5300 (TTY 711)
Monday – Friday, 8 a.m. – 8 p.m.
Saturday, 10 a.m. – 4 p.m.

AmeriHealth Caritas Broker Services  1-877-508-NEXT (1-877-508-6398)
Monday – Friday from 8 a.m. – 5 p.m. 

AmeriHealth Caritas Next Provider Services Line 1-855-266-0219
Advance Health Care Directive Registry 1-919-814-5400
Monday – Friday, 8 a.m. – 5 p.m.
North Carolina Department of Insurance — Report Insurance Fraud 1-919-807-6840 or 1-888-680-7684 (North Carolina only)

1-919-715-1156 (fax)
State Auditor Fraud and Waste Line 1-800-730-TIPS (1-800-730-8477)
U.S. Office of Inspector General Fraud Line 1-800-HHS-TIPS (1-800-447-8477)

Help in other languages

We provide no-cost aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, Braille, audio, accessible electronic formats, other formats).

We also provide no-cost language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.